Privacy Policy
How Arica Marine Solutions Private Limited collects, uses, and protects the personal information of seafarers, job applicants, clients, and website visitors.
On This Page
1. Introduction
Arica Marine Solutions Private Limited ("Arica Marine," "we," "us," or "our") provides maritime recruitment, crew placement, career guidance, and visa documentation support services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, register as a seafarer, apply for placement, or otherwise interact with us.
By using our website or submitting your information to us, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following categories of information:
- Identity & contact details: name, date of birth, phone number, email address, and residential address.
- Professional & certification details: rank, sea time, Continuous Discharge Certificate (CDC) number, Certificate of Competency (COC) details, STCW course records, and employment history.
- Travel documentation: passport details and visa application information, where you request visa guidance support.
- Communications: messages, inquiries, and application forms you submit through our website, email, or WhatsApp.
- Technical data: IP address, browser type, device information, and cookies collected automatically when you browse our website.
3. How We Use Your Information
We use the information we collect to:
- Match seafarer profiles with vacancies from verified manning partners and shipping companies.
- Provide career guidance and certification planning tailored to your rank and sea time.
- Assist with visa and travel documentation for international sign-ons.
- Respond to inquiries submitted through our contact and application forms.
- Improve our website and services based on usage patterns.
- Comply with applicable maritime, immigration, and labour regulations.
4. How We Share Information
We do not sell your personal information. We may share your information with:
- Verified manning partners and shipping companies for the purpose of crew placement, with your knowledge as part of the recruitment process.
- Government authorities, embassies, and consulates where required for visa processing or regulatory compliance.
- Service providers who support our website hosting, email communication, and administrative operations, under confidentiality obligations.
- Legal or regulatory bodies where disclosure is required by law.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining seafarer profiles for future placement opportunities, unless you request deletion or a shorter retention period is required by applicable law.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also withdraw consent for optional processing at any time. To exercise these rights, contact us using the details below.
8. Cookies
Our website uses cookies and similar technologies to improve browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser at any time; disabling cookies may affect some website functionality.
9. Children's Privacy
Our services are intended for individuals who meet the minimum age and eligibility requirements for maritime employment under applicable law. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@aricamarine.com
- Phone: +91 72999 99287
- Address: Mumbai, Maharashtra, India